So we sent an email to RBZ inquiring about how people can collect their money without a hassle.
In its reply, RBZ said if you can use an email or SMS which has confirmation details which state that someone sent you money to collect from a certain Money Transfer Agency. Here’s RBZ’s reply in full:
Depending on the agency that was used by the sender, you can show the police confirmation details such as:
- SMS (for people who collect money from World Remit, Hello Paisa, EcoCash Remit, Mukuru, etc)
- MTCN number for people collecting money from Western Union
- Reference number for people collecting money from Moneygram